Refund policy
Return & Refund Policy – Lampinni
At Lampinni, we are committed to delivering a smooth and trustworthy shopping experience. If your purchase does not meet your expectations, our return and refund policy is designed to provide a clear and efficient solution.
Return Period
Customers may request a return within 30 days from the date of delivery.
Return Eligibility
To qualify for a return:
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The item must be unused, unworn, and in original condition
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All original packaging, tags, and accessories must be included
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Proof of purchase is required
Non-Returnable Items
The following items are not eligible for return:
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Final sale or clearance items
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Gift cards
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Customized or personalized products
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Opened hygiene or personal-use items
Return Process
To initiate a return:
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Contact us at support@lampinni.shop
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Provide your order number and reason for return
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Follow the instructions provided by our support team
Returns sent without prior authorization may be declined.
Refund Processing
Once your return is received and inspected:
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Refunds are processed within 5–10 business days
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Refunds are issued to the original payment method
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Shipping costs are non-refundable unless the issue is caused by us
Exchanges
We only offer replacements for items that are defective, damaged, or incorrectly shipped.
Refund Delays
If your refund has not been received:
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Check your bank account
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Contact your payment provider
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Contact your bank
If further assistance is needed, contact support@lampinni.shop
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error.
Lampinni reserves the right to refuse returns that do not meet the stated conditions.